GEOKey User Service Agreement

Updated Date: 【13/3/2026】
Effective Date: 【13/3/2026】
GEOKey (hereinafter referred to as "the Platform") is a Generative Engine Optimization (GEO) SaaS Tool independently developed and operated by CROV (SINGAPORE) PTE. LTD. (hereinafter referred to as "we"; Contact Email: [email protected]; Contact Phone: 86-25-6667 7777). This Agreement sets forth the terms and conditions between the user (hereinafter also referred to as "you") and us in connection with the use of the relevant services of the Platform.

I. Special Reminders

  1. The terms of this Agreement that may be material to your rights and interests have been prominently marked in italics, bold, or bold underlined, and you shall read such terms with special attention. Your click to agree shall constitute your acknowledgement that you have read, understood and agreed to this Agreement in its entirety.
  2. Due to the rapid development of the internet, the terms set forth in this Agreement do not fully enumerate and cover all the rights and obligations between you and us, and the existing agreements cannot guarantee full compliance with the needs of future development. Therefore, all existing and future rules, service descriptions, privacy policies and other documents (hereinafter referred to as the "Relevant Rules") issued by us in the form of announcements, notices and the like shall be an integral part of this Agreement and shall have the same legal effect as the text of this Agreement.
  3. Individual clauses of this Agreement may be adjusted from time to time in light of business needs. In the event of any change to the content of the clauses, we will remind you of the updated content by publishing the revised version on the Platform or by way of announcement or other means, and you are also requested to review the latest User Service Agreement in a timely manner. Under the aforesaid circumstances, your continued use and acceptance of our services shall constitute your full reading, understanding and acceptance of the revised Agreement; if you do not agree to the revised Agreement, you shall cease using the relevant services.
  4. Your ways of agreeing to this Agreement and the Relevant Rules include, but are not limited to:
    1. When you fill in the information, read and agree to this Agreement in accordance with the prompts on the registration page and complete the account registration process;
    2. Your click to agree or continued use of the relevant services after the update of this Agreement and the Relevant Rules;
    3. Your access to the Platform and use of the relevant services in any other form;
    4. Other means mutually recognized by you and us.

II. Registration and Use Terms

  1. Registered users of the Platform shall be natural persons, legal persons or other organizations with full capacity for civil conduct and the ability to independently bear legal liabilities. If you do not have such qualification, you shall not register for or use the Platform, and you and your guardian shall bear all consequences arising therefrom.
  2. You shall not use the Platform to engage in any illegal, irregular, infringing or unethical activities that violate public order and good morals.
  3. Free visitors may experience the website GEO detection service on the homepage without logging in, but such experience is subject to IP frequency control. To use the full functions of the Platform, users must register and log in to an account via email address. You shall provide true, accurate, complete, legal and valid registration information, and update such information in a timely manner if there is any change thereto. We may send important notices to the email address bound to your account, and such notices shall be deemed to have been served upon entering the receiving system of the aforesaid email address.
  4. You shall keep your password in a safe manner and be responsible for all activities conducted through your account. You shall bear all risks such as account theft, data leakage or any other risks arising from your improper custody of the password. If you find any unauthorized use of your account, please inform us immediately.
  5. Your username, avatar, profile and other information published on the Platform shall comply with the requirements of laws, regulations and the Platform's Relevant Rules, conform to public order and good morals and social ethics, and shall not infringe upon the legitimate rights and interests of any third party.
  6. You understand and agree that we do not accept the operators of any competing platforms and their agents as registered users. If such a situation is discovered, we have the right to terminate your registration process or close your account immediately, and you shall bear all losses arising therefrom.
  7. The Platform explicitly prohibits malicious crawling or detection of non-independent station domain names.
  8. You warrant that the URLs, Sitemap files and relevant data submitted to the Platform for detection or file generation are legally owned by you or your company or have been duly authorized with sufficient legal right, and there is no dispute over the rights of any third party in respect thereof. Otherwise, you shall independently bear all consequences arising therefrom; if we are subject to penalties or claims by third parties as a result thereof, we have the right to recover compensation from you.
  9. You acknowledge and agree that we have the right to add artificial intelligence (AI) generation markings to the texts and other content generated and synthesized by the Platform through artificial intelligence technology, including adding explicit markings clearly perceptible to users in the generated and synthesized content or interactive scenario interfaces, and adding implicit markings in the file metadata of the generated and synthesized content (the aforesaid markings are collectively referred to as "AI Markings"). You shall carefully read and understand the requirements of the laws and regulations on AI Markings, and shall not use the new technologies and applications such as generative artificial intelligence to produce, publish or disseminate false, inaccurate, infringing or other information in violation of laws and regulations. When you publish or disseminate information generated by new technologies and applications such as generative artificial intelligence, you shall mark and prompt such information in a prominent position. You shall not delete, alter, forge or modify the AI Markings added by us based on new technologies and applications such as generative artificial intelligence in any other misleading manner.

III. Paid Subscription and Refund Policy

  1. The Platform provides different tiered service plans including the Free Plan and the Pro Plan. The daily/monthly quota for the use of functions (e.g., number of detections, number of generations) under each plan is subject to the restrictions of the Platform system, and the daily quota is automatically reset at UTC 00:00.
  2. The Professional Plan adopts a monthly auto-renewal subscription billing model. Payment and settlement services are provided by Stripe, a third-party payment institution. When you subscribe to a paid plan, you hereby authorize Stripe to automatically deduct fees from your bound credit card or account at the end of each billing cycle to renew your Professional Plan rights and interests. To cancel the auto-renewal, you may jump to the Stripe Customer Portal through the "Manage Subscription" section on the Platform to cancel future auto-renewal at any time. The cancellation shall take effect upon the expiration of the current paid billing cycle, at which time your account will be automatically downgraded to the Basic Plan. If you terminate the subscription or the fee deduction fails, your Professional Plan rights and interests will be automatically downgraded upon the expiration of the valid period.
  3. In view of the particularity of digital services, all subscription service fees paid by you on the Platform are not refundable, redeemable for cash, deductible or transferable, unless otherwise mandated by laws and regulations.

IV. Modification, Interruption and Termination of Services

  1. If you engage in the following acts or any other acts in violation of the provisions of this Agreement, we have the right to suspend or terminate your relevant services and suspend your account without prior notice. At the same time, we shall not be liable for any losses suffered by you as a result thereof, and reserve the right to pursue your relevant legal liabilities:
    1. Registering by using the information of other subjects without authorization, or registering by providing false information;
    2. Selling the account or authorizing others to use the account without our consent;
    3. Using our services to engage in improper acts such as violating laws and regulations, infringing upon the legitimate rights and interests of others, and violating public order and good morals;
    4. Planning to damage or attack the integrity of our systems and networks, or attempting to illegally intrude into our systems and networks;
    5. Using or providing any computer viruses, disguised destructive programs, computer worms, time bombs or other destructive programs that damage, interfere with, intercept or usurp any system, data or personal information;
    6. Engaging in or being reasonably suspected of engaging in fraudulent activities;
    7. Engaging in abnormal and improper use acts such as maliciously exploiting vulnerabilities to obtain quotas and high-frequency abuse of interfaces;
    8. Committing other acts in violation of national laws and regulations, rules and systems, and the Platform's rules.
  2. To meet regulatory requirements, you understand and agree that we have the right to make a reasonable judgment on whether you have committed a breach of contract in accordance with the requirements of national laws and regulations, rules and systems, and the Platform's Relevant Rules. Once you are found to have committed a breach of contract, we have the right to take appropriate penalties against you, including but not limited to temporary or permanent account closure, and the relevant service fees shall not be refunded. We shall not be liable for any losses caused by the suspension or termination of services either.

V. Limitation of Liability

  1. We shall not be liable for breach of contract in respect of the following causes leading to obstacles, defects, delays or changes in the performance of the Platform's services, but shall take reasonable measures in a timely manner to minimize the possible losses to you:
    1. Force majeure factors such as natural disasters, strikes, riots, wars, government acts, and judicial and administrative orders;
    2. Any factors affecting the normal operation of the network arising from the particularity of the internet, including power supply failures, hacker attacks, internet disconnection or system malfunctions, impacts caused by technical adjustments of telecommunications departments, and temporary closure due to government regulation;
    3. Routine or emergency repair or maintenance and upgrade of equipment, systems and function faults.
  2. The analysis and content generation functions of the Platform rely in part on third-party Large Language Models (LLMs). Due to the generative nature of AI technology, we cannot guarantee the absolute accuracy, completeness or objectivity of the output results. Therefore, the suggestions and generated content (e.g., LLMs.txt files) output by the Platform are for reference only, and you must independently review the legality and compliance of the content before actual deployment or publication.
  3. We shall not be liable for any losses suffered by users due to the use of the Platform, nor make any warranty on the service effects. We shall not be legally liable for any direct, indirect, incidental, special, punitive damages or any other losses suffered by users due to the use of the Platform.

VI. Intellectual Property Rights

  1. All information and content on the Platform (including but not limited to software, codes, UI designs, algorithms, detection standard models, words, logos, button icons, images, sound file fragments, systems and software), whether explicitly stated or not, are the intellectual property rights in which we or the information providers enjoy exclusive rights. Unless otherwise mandated by law, no unit or individual may reproduce, reprint, quote, link, crawl or use the aforesaid information or property in any other way in whole or in part without our explicit and special written consent; otherwise, we have the right to pursue its legal liabilities.
  2. We authorize you to use the non-code business content generated through the Platform (e.g., generated blog posts, FAQs, LLMs.txt files), provided that you ensure that your use is legal and compliant and does not infringe upon the legitimate rights of us and/or third parties.

VII. Data Security and Protection

  1. We prohibit the adoption of any measures or means to evade the security measures or security policies set by the Platform for technical services, including but not limited to: prohibiting the recording, crawling or obtaining various data contents in the technical services by any illegal or non-compliant means through third-party or self-owned tools; prohibiting the sending and storing of any virus-infected, worm-infected, Trojan-infected and other harmful computer codes, files, scripts and programs; prohibiting the use of technical services to publish, transmit, disseminate and store content that infringes upon the legitimate rights of others such as intellectual property rights and trade secret rights, or engaging in illegal and criminal activities such as fraud and usurpation of others' accounts and funds.
  2. We will establish a reasonable big data security analysis system within our network system to ensure the data security of the Platform and users. However, you understand and agree that due to the continuous development of science and technology and the continuous update of relevant technical means, we cannot eliminate all unsafe factors, but we will make our best efforts to maintain network and relevant data security.
  3. If our security system determines that your user data has a certain correlation with the data of other users of the Platform with potential unsafe factors (e.g., company name, contact address, contact person, email address, IP address, cookies, etc.), we have the right to close your account directly, and you shall bear all losses and consequences arising therefrom. You acknowledge and agree that, as the big data security analysis system involves our core trade secrets, we are under no obligation to disclose the specific judgment logic to users when taking the aforesaid measures.

VIII. Governing Law, Jurisdiction and Other Provisions

  1. The formation, amendment, performance and interpretation of this Agreement shall be governed by the laws of Singapore (excluding its conflict of laws rules).
  2. If any clause of this Agreement is wholly or partially invalid or unenforceable for any reason, the remaining clauses hereof shall remain valid and binding.
  3. Any dispute arising out of or in connection with this Agreement or the services shall first be settled by the parties hereto through friendly negotiation. If no resolution can be reached through negotiation, such dispute shall be subject to the exclusive jurisdiction of the courts of Singapore.